Culture & Heritage Program Coordinator (full-time contract)

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Position Overview:

CASE is seeking a dedicated and dynamic Culture & Heritage Program Coordinator to develop, implement and oversee cultural and heritage activities within our funded projects. This role is integral to advancing CASE’s mission while achieving specific project objectives, which include:

● Supporting the vitality of the English-speaking community (ESC),

● Promoting the culture and heritage of the ESC through engaging projects and programs

● Fostering a sense of belonging and civic engagement among ESC members,

● Developing and strengthening partnerships,

● Fostering collaboration with local organizations and stakeholders to maximize community impact,

● Managing programs and resources effectively, ensuring alignment with organizational goals and funding requirements,

● Ensuring high quality service delivery, upholding confidentiality and privacy standards and adhering to organizational policies and procedures.

Key Responsibilities:

● Develop a comprehensive understanding of project objectives and activities, ensuring strategic planning and execution to meet project goals.

● Lead the successful delivery of cultural and heritage components by planning, implementing, and overseeing culture and heritage projects and programs as needed while collaborating with CASE staff.

● Provide regular updates to the Executive Director on project progress and ensure timely completion of all required funder reports.

● Work closely with the Communications Manager to effectively promote cultural and heritage events and initiatives.

● Manage project budgets, ensuring expenditures align with allocated funding and coordinating with the Executive Director as necessary.

● Prepare core funding applications and reports while identifying and obtaining complementary funding sources, including micro-grants, municipal funding, community radio, and private sponsorships.

● Maintain and expand partnerships within the arts, culture, and heritage sectors to enhance project reach and engagement.

● Represent and participate on behalf of CASE in regional and/or local tables.

● Engage with community members and partners to assess and develop cultural and heritage activities that reflect the interests and needs of the ESC.

● Design and implement cultural initiatives that foster connections between English- and French-speaking communities, with a special emphasis on intergenerational engagement and support for vulnerable populations (seniors, families, newcomers, and LGBTQ+ individuals).

● Leverage technology, including social media and video conferencing, to reduce isolation and enhance accessibility for vulnerable groups.

● Establish and support local culture and heritage networks.

● Collaborate with CASE team members to align activities with broader organizational objectives and offer support where needed.

Qualifications & Competencies:

● Fluency in spoken French and English, with excellent written English and strong French writing skills; ability to translate materials from French to English.

● In-depth knowledge of the Mauricie–Centre-du-Québec (MCQ) region and the local English-speaking community.

● Creativity, flexibility and adaptability.

● Willingness and strong ability to take initiative, problem solve and work independently.

● Experience in community development, cultural event planning, and/or a background in history and heritage.

● Proficiency in creating multimedia communication tools such as podcasts and videos.

● Strong interpersonal and communication skills for engaging with community members, organizational partners, and service providers.

● Competence in using online communication tools, including zoom, email and video conferencing platforms.

● Ability to work collaboratively while maintaining a high level of independence and initiative.

● Discretion, sound judgment, and adherence to confidentiality and privacy standards.

Working Conditions:

● Hybrid Work Arrangement: Remote work is available (home office setup with high-speed internet required), with 2 days per week in the office.

● Occasional travel within the MCQ region is required.

● Flexible work hours, including occasional evening and weekend meetings or events.

Requirements:

● Post-secondary education and/or a combination of relevant skills and work experience in the arts, social services, or community development.

● Valid driver’s license and regular access to a vehicle.

Employment Details:

● Title: Culture & Heritage Coordinator

● Job Type: Full time contract - 35 hours per week, until March 31, 2027. Possibility of renewal.

● Benefits: Flexible schedule, some remote work possible

● Work Location: Hybrid remote, based in Drummondville and/or Trois-Rivières, QC

● Application Deadline: Applications will be accepted until the position is filled.

How to Apply: Please submit your CV to dg@casemcq.org.

About CASE: CASE is a non-profit organization dedicated to serving the English-speaking community of the Mauricie–Centre-du-Québec region. Learn more at www.casemcq.com.

Senior Community Development Specialist - Poverty Reduction & Social Inclusion (Part-time contract)

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Contractual, Part-time ( September 21, 2026 – May 31, 2027, with potential continuation subject to project funding)

Work arrangement: Hybrid, with regular travel throughout Mauricie and Centre-du-Québec

Project Overview

The Centre for Access to Services in English (CASE) is a regional community organization serving English-speaking residents throughout Mauricie and Centre-du-Québec. CASE works to strengthen access to services, community participation, inclusion, and the well-being of English speaking communities across the region.

CASE is launching a multi-year community development initiative focused on better understanding and addressing poverty and social exclusion among English-speaking residents of Mauricie and Centre-du-Québec.

The initiative takes a community development approach: rather than providing direct poverty-relief services, it seeks to better understand community realities, identify barriers and service gaps, strengthen partnerships, engage people with lived experience, and ensure that community knowledge contributes to regional planning and decision-making.

The Position

CASE is seeking an experienced, highly autonomous Senior Community Development Specialist to lead the implementation of the first phase of this initiative.

The successful candidate will conduct regional research and ecosystem mapping, engage English-speaking residents - including individuals with lived experience of poverty and social exclusion - and build relationships with municipalities, community organizations, public institutions, service providers, and regional networks.

The Specialist will play an important role in strengthening CASE's presence within regional poverty-reduction and social-inclusion initiatives and ensuring that the realities and priorities of English-speaking communities are represented in regional discussions.

While the initiative covers Mauricie and Centre-du-Québec, particular attention during the first phase will be given to Shawinigan and Trois-Rivières, with activities also extending to Drummondville, Arthabaska and other communities across the region.

Key Responsibilities

The Senior Community Development Specialist will:

• Conduct regional mapping of organizations, roundtables, programs and services related to poverty reduction and social inclusion.

• Research and document accessibility barriers, structural barriers, service gaps and underserved populations affecting English-speaking residents.

• Develop a baseline community profile and identify community strengths, assets and existing resources.

• Build and maintain partnerships with municipalities, community organizations, public institutions, regional networks and service providers.

• Develop and strengthen referral pathways and opportunities for regional collaboration.

• Plan and facilitate community consultations, focus groups, surveys, interviews and other participatory research and listening activities.

• Engage English-speaking residents from diverse communities across the territory, with particular attention to people with lived experience of poverty and social exclusion.

• Create welcoming and accessible opportunities for residents to identify barriers, strengths, unmet needs and community priorities.

• Analyze qualitative and quantitative findings and identify emerging priorities and opportunities for action.

• Prepare reports, presentations, recommendations and other knowledge-mobilization materials.

• Share community findings and lived experience with regional partners to support planning and decision-making.

• Represent CASE at relevant committees, planning tables, community meetings and regional initiatives addressing poverty reduction and social inclusion.

• Identify opportunities for collaboration and help establish priorities for subsequent phases of the project.

• Monitor project indicators, maintain appropriate project documentation and contribute to progress and final reporting.

These responsibilities reflect the Year 1 work plan, which specifically calls for research and regional mapping, partnership development, participatory research, knowledge development, regional mobilization, and project evaluation and sustainability planning.

Qualifications

We are looking for someone who combines strong community-development skills with the ability to work independently across a large and diverse region.

The ideal candidate will have:

• A university degree in community development, social sciences, sociology, social work, public administration, community economic development, research, or a related field; an equivalent combination of education and relevant experience may be considered.

• Significant experience in community development, community engagement, applied research, social development, poverty reduction, social inclusion, or a related field.

• Demonstrated experience developing partnerships and working collaboratively with community organizations, public institutions, municipalities and/or regional networks.

• Experience conducting consultations, interviews, focus groups, surveys, needs assessments or other forms of community-based or participatory research.

• Strong facilitation, relationship-building and stakeholder-engagement skills.

• Excellent analytical and report-writing abilities.

• Ability to synthesize community feedback and research findings into clear priorities, recommendations and presentations.

• Strong organizational and project-management skills.

• A high degree of initiative, autonomy, professionalism and sound judgment.

• Ability to work sensitively and respectfully with people from diverse backgrounds,

including individuals experiencing poverty, isolation or barriers to participation.

• Strong English-language communication skills.

• Functional French sufficient to develop relationships and collaborate effectively with French-speaking regional partners.

• Ability and willingness to travel throughout Mauricie and Centre-du-Québec; access to reliable transportation is required.

What We Offer

• $38.00/hour

• 14 hours per week

• Flexible, part-time schedule

• Hybrid work arrangement

• Reimbursement for approved regional travel

• A high degree of autonomy in organizing and carrying out project activities

• The opportunity to lead a new regional initiative and help strengthen the inclusion of

English-speaking communities in poverty-reduction and social-development planning The position has been specifically budgeted as a senior role because of the expertise, autonomy and leadership required to independently undertake ecosystem and asset mapping, needs assessment, community consultation, stakeholder engagement and partnership development, and to represent CASE within regional committees and collaborative planning structures.

About the Contract

The initial contract will run from September 21, 2026 to May 31, 2027, corresponding to the first 36-week funding period approved for the project.

This position forms part of a planned three-year community development initiative. Continuation beyond the initial contract period will be subject to the renewal and availability of project funding.

How to Apply

Please submit your résumé and a brief cover letter outlining your relevant experience and interest in the position to: dg@casemcq.org Subject line: Senior Community Development Specialist – Application

Application deadline: September 6, 2026

Only candidates selected for an interview will be contacted.

CASE values diversity and encourages applications from qualified candidates with a range of

professional, cultural and community experiences.