Senior Wellness Coordinator & Liaison Agent

Download a pdf of the Offer of Employment

Position Overview:

CASE is seeking a bilingual (French and English) Community Coordinator to lead and coordinate our Senior Wellness and Adaptation Programs. This individual will play a key role in supporting community members, particularly seniors, by promoting wellness, health, and social engagement activities while also facilitating access to vital services in English. This position will be split, with approximately 75% of the role focusing on senior wellness initiatives and 25% on adaptation services.

Key Responsibilities:

Senior Wellness Program Coordination (75% of the role):

• Lead the planning, organization, and delivery of senior wellness activities, including physical health, cognitive stimulation, wellness education, and social-cultural events.

• Coordinate community engagement activities such as crafts, physical activities, and health education sessions, both virtually and in-person.

• Build relationships with local francophone senior organizations and service providers to ensure seamless delivery of wellness programs.

• Promote social inclusion and combat isolation through regular community events, individual check-ins, and health-related presentations.

• Develop and maintain a two-year plan for senior wellness activities and track the progress of these initiatives.

• Assist with recruiting, training, and coordinating volunteers and service providers for wellness programs.

• Monitor participant feedback and make program adjustments as necessary.

Adaptation and Community Liaison (25% of the role):

• Support community members in navigating the healthcare system by helping them access English-language services, resources, and activities.

• Establish and maintain trusting relationships with the English-speaking community through regular outreach and support.

• Assist community members in understanding their rights to access services in English and ensure they are informed about available programs and services.

• Liaise with local healthcare providers including the CIUSSS to address service gaps and improve access for English-speaking residents.

• Provide translation services when necessary and act as a bridge between the English-speaking community and local service providers.

Skills and Qualifications:

• Fluent in both French and English (oral and written).

• Strong interpersonal and communication skills to engage effectively with community members and stakeholders.

• Previous experience in community outreach, wellness program coordination, or health/social services is an asset.

• Familiarity with the local health and social services landscape, particularly in the Mauricie and Centre-du-Québec regions.

• Knowledge of the challenges faced by seniors, especially in relation to isolation and access to services.

• Ability to work independently, take initiative, and manage multiple tasks efficiently.

• Proficiency in Microsoft Office Suite, zoom and other relevant software tools.

• Strong problem-solving abilities and sound judgment in decision-making.

Work Environment:

• This position is based at CASE’s office in Drummondville, and is a hybrid of in person and remote work.

• Some travel within the Mauricie and Centre-du-Québec regions is required.

• Flexible work schedule with occasional evening or weekend work.

Employment details:

• Job Title: Community Coordinator – Liaison Agent

• Location: Centre-du-Québec (Office based in Drummondville) Hybrid remote & in person

• Position Type: Part-time (15 hours/week)

• Salary: $25-27 per hour (depending on experience)

• Benefits: Flexible schedule, remote work option

• Application Deadline: Applications accepted on an ongoing basis until the position is filled

• Start Date: T.B.D – July/August

• Reports to: Executive Director, CASE

How to Apply:

Interested candidates are encouraged to send their resume and cover letter to Audrey Ottier at casemcq.dg@gmail.com. For more information, please contact 819-850-5560.

Deadline: Applications will be reviewed on a rolling basis until the position is filled.